Terms & Conditions

Last Updated: [Date]

Welcome to Tabassum Haroon By accessing or using our website and purchasing our products or customized clothing services, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

1. About Our Brand

[Brand Name] is a clothing brand offering thoughtfully designed ready-to-wear and made-to-order garments. We also offer customization and bespoke services, allowing customers to personalize selected designs according to their preferred measurements, colors, fabrics, embellishments, and other available options.

2. Products & Product Images

We make every effort to display our products, colors, fabrics, embroidery, and details as accurately as possible.

Please note that colors may appear slightly different depending on your device, screen settings, lighting, and photography conditions.

As many of our garments are handcrafted or made with detailed finishing, minor variations in embroidery, embellishment, print, texture, or placement may occur. These variations are not considered defects and are part of the character of handcrafted clothing.

We reserve the right to modify product details, availability, pricing, or discontinue products without prior notice.

3. Ready-to-Wear Orders

For ready-to-wear products, customers are responsible for selecting the correct size, color, and available options before placing an order.

Please review your order carefully before completing your purchase.

4. Customized & Bespoke Orders

For customized garments, customers may provide specific requirements regarding measurements, colors, fabrics, designs, embroidery, embellishments, or other customization details.

Customers are responsible for providing accurate measurements and complete customization information.

Once a customized order has been confirmed and production has started, changes may not be possible.

Customized or bespoke garments are made specifically according to the customer's requirements and may therefore be non-returnable and non-exchangeable, except where the item is received damaged or there is an error on our part.

5. Measurements

Customers ordering customized or made-to-measure garments are responsible for submitting accurate measurements.

We are not responsible for fitting issues resulting from incorrect or incomplete measurements provided by the customer.

If measurement guidance is provided by our team, customers are still responsible for confirming the measurements before production begins.

6. Design Approval

Where applicable, we may share customization details, design references, color selections, or other information with the customer for confirmation before production.

Once the customer approves the final details, production may begin.

Changes requested after approval may result in additional charges or may not be possible depending on the stage of production.

7. Order Confirmation

Placing an order does not automatically guarantee acceptance.

We reserve the right to refuse, cancel, or modify an order in circumstances including product availability, pricing errors, incomplete information, payment issues, or other unforeseen circumstances.

If we cancel an order after payment has been received, the applicable amount will be refunded according to our refund procedures.

8. Pricing & Payment

All prices displayed on our website are subject to change without prior notice.

The price applicable to your order will be the price displayed at the time the order is placed.

Customized garments may have additional charges depending on the requested fabric, design, embroidery, embellishment, measurements, or other customization requirements.

Any additional cost will be communicated before the customization is finalized.

9. Order Cancellation

For ready-to-wear orders, cancellation requests may be accepted only if the order has not yet been processed or dispatched.

For customized, made-to-order, or bespoke garments, cancellation may not be possible once production has started.

Please contact us as soon as possible if you need to request a cancellation.

10. Shipping & Delivery

We aim to dispatch and deliver orders within the estimated timeframe mentioned on our website or communicated at the time of purchase.

Delivery times may vary depending on the destination, order type, customization requirements, courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Customized and made-to-order garments may require additional processing time due to their individual production requirements.

Estimated delivery times are not guaranteed unless expressly stated otherwise.

11. Returns & Exchanges

Returns and exchanges are subject to our Return & Exchange Policy.

Customized, personalized, made-to-measure, and bespoke garments may not be eligible for return or exchange unless they arrive damaged, defective, or substantially different from the confirmed order.

Customers should review our Return & Exchange Policy before placing an order.

12. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 3 of receiving your order.

Please provide your order number and clear photographs or videos showing the issue so that our team can review your request.

We reserve the right to determine whether an item qualifies for replacement, repair, exchange, or refund.

13. Intellectual Property

All content on this website, including brand names, logos, photographs, product designs, graphics, text, videos, artwork, and other materials, belongs to [Brand Name] or its respective rights holders.

You may not copy, reproduce, modify, distribute, publish, or commercially use our content or designs without prior written permission.

14. Customer-Provided Content

If you provide us with photographs, design references, measurements, reviews, or other content for the purpose of fulfilling your order, you confirm that you have the necessary rights to provide such content.

We may use information provided by you only as reasonably necessary to process and fulfill your order and provide our services, subject to our Privacy Policy.

15. Website Use

You agree to use our website only for lawful purposes.

You must not attempt to interfere with the website, misuse our services, introduce malicious software, gain unauthorized access, or use our content or services for fraudulent or unlawful purposes.

16. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, website tools, analytics services, or other service providers.

These services may have their own terms and privacy policies. We are not responsible for the policies or practices of independent third-party providers.

17. Limitation of Liability

To the extent permitted by applicable law, [Brand Name] will not be responsible for losses or delays caused by circumstances beyond our reasonable control, including courier delays, natural events, technical issues, or other unforeseen circumstances.

Nothing in these Terms is intended to limit any rights or protections that cannot legally be excluded under applicable law.

18. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website or placing an order, you acknowledge that you have reviewed our Privacy Policy.

19. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, products, policies, or applicable requirements.

The latest version will always be posted on this page. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.